We will accomplish our mission and achieve excellence in everything we do in order to exceed
customer expectations.

We commit to provide a safe and healthy workplace environment for all Technica Stakeholders
both at Technica and at customers’ premises.

All our work processes are governed by a comprehensive business management system which
is continually improved at all levels and englobes:

• The Balanced Score Card methodology to design, execute and communicate our strategy.
• The CE mark and International Quality and safety standards for design, manufacturing,
installation and servicing.
• ISO 9001:2008 quality management standards to optimize process performance.
• The Lean management concepts to eliminate waste from our work flow and value stream map.
• OHSAS18001:2007 Occupational Health and Safety management systems requirements and
customers safety standards to identify, assess and eliminate hazards leading to injuries and
ill-health at Technica and customers sites.
• The World Health Organization model for action to provide a global healthy workplace environment.
• Legal requirements related to safety, environment and human resources to ensure compliance
with the Lebanese law.